If you are working in the purchasing or IT department of an organization, or you own a business, then you must have faced the daunting task of finding the best companies in Egypt for your printing and copying needs. We have carried out an extensive survey to find out the best places in Egypt to buy Xerox copiers from. The companies below were chosen based on the following:
- Contract Options & Payment Facilities
- Product Range
- Client Reviews
- Support & Maintenance
Kicking off the list is a company that outclassed every other company in Egypt when it comes to copiers and Xerox machines. Esos simply blew the competition out of the water thanks to their relentless urge to be the best. They offer a huge range of original Xerox products, and a variety of contract options to suit companies of all sizes. Their prices are better than the competition, and they offer the lowest interest rates on their leasing contracts. Esos has been around for more than 10 years and managed to win the accounts of Banque Misr, Raya, El Sewedy, Delta Insurance, and much more. Today, they are the number 1 choice for corporate and government bodies. Our time with the Esos team revealed a group of people that are very knowledgeable and experienced in the world of printing and copying. We were very impressed with their responsiveness and friendliness. It comes as no surprise that 92% of their clients claimed to be “very satisfied” with Esos. To put that into perspective, the average satisfaction rate in the whole survey was only 38%. Clients praised Esos’ “amazing” support and “friendly” approach. They are also the only ones certified with ISO 9001 in this field. In short, if you want to buy a Xerox machine in Egypt, look no further. Esos is the undisputed king of copiers.
Contact: +201006577778, Website
Another really good supplier of Xerox copiers in Egypt is Alex print. They have reasonable prices and offer a wide range of flexible contract options. Their refurbished range was especially impressive. They functioned just like a brand new copier and did not look used unless you inspect them with a magnifying glass. The people working at Alex Print are friendly, professional, and will help you find the best solution for your needs without pressuring you or hard-selling with technical jargon you will not understand. Alex Print’s clients are thrilled with their copiers and the value they are receiving. They also highlighted the excellent same day support service. Overall, Alex Print received an overall satisfaction rate of 85%, and placing them firmly as the second best Xerox copier company in Egypt.
Contact: +201000309016, Facebook, Website
Aptec is a Xerox distributor with a long history in the Egyptian market. They are B2B and offer production solutions with high-speed advanced products. Aptec do not deal in refurbished machines, only brand new and no colors. As you will have probably gathered by now, their prices are very high, and their contracts are not as flexible or attractive as Esos Tech and Alex Print. But on the other hand you can find any Xerox model at any time in stock, brand new, and ready for shipping. Sadly, due to businesses they cater to, customer service and support is not at the standard as the first two companies on the list. Client satisfaction stands at a respectful 74% with many clients pointing out their machines printing speed and volume.
Where: Badr City
Contact: +201149292116, Facebook, Website
GDS (Global Document Solutions) is one of the few companies in Egypt that can offer you a Xerox copier with an excellent color response. Their machines are recent and high quality – on the same level as the machines offered by Esos Tech. Unfortunately, GDS has no after-sale support service. They are also more expensive than Esos Tech and cannot match the contract options or payment facilities. Clients were keen to mention a great experience during purchasing but they were disappointed when they discovered there is a regular shortage of spare parts when they needed them. They have toner for most Xerox models but that too is expensive when compared to the prices offered by Esos Tech and Alex Print. Despite all this, GDS has a proven track record with clients such as Saudi Arabian Airlines, Beshay Steel, and Hassan Allam Holding. The overall client satisfaction rate stands at 79%.
Contact: +201000688747, Website
5Egyptian Micro Solutions
Next up is a company that has been around for a very long time. Egyptian Micro Solutions do not sell directly to consumers. They only provide re-sellers with small Xerox color printers. They offer Xerox toner with competitive prices. In fact, most of their supplies are reasonably priced. They have a wide product range but unlike Esos and Alex print, their contracts are rigid. Unfortunately, Egyptian Micro Solutions does not provide a support service. Client satisfaction rate comes in at 74%.
Where: Nasr City
Contact: +201110061270, Website
ZeroTec are one of the top providers of production printing machines in Egypt. They have a huge variety of products but they are very expensive. Thankfully they offer payment plans that could make life easier for your company. They also supply paper and Xerox toner at good prices. On the other hand, they do not offer SW support, and their team were not as friendly as other companies listed above. But clients are relatively satisfied and seem to be happy with their machines – especially with the quality of printing results.
Lotus provides almost all Xerox copiers, mono and color, at very reasonable prices. They have the ability to provide a full printing and copying solution for your company. They are also very friendly and professional. In terms of service, they are specifically good at providing service in remote areas. Unfortunately, the biggest reason Lotus is not rubbing shoulders up there with the likes of Esos is the lack of payment facilities and contract options. They also do not match Esos in terms of experience and client satisfaction.
8High Tech Trading
High Tec offers only mono production machines. They frequently deal with the Egyptian government and they are able to offer paper at reasonable rates. Despite how friendly the people at High Tec are, they are not very responsive and often cause delays when it comes to servicing. Clients claimed to be happy with the machines but did not appreciate the setbacks caused by the slow response. Overall client satisfaction stood at 56%. Surely if High Tec will be able to fix the responsiveness of their support, they will find themselves climbing higher up this list in the future.
Where: New Maadi
Contact: +20227032019, Website
9Future Document Technology
Future may not be the biggest provider of Xerox printers and copiers but their small size means they are better at the personal one-to-one relationships with the customers. Their clients praised the excellent sales follow up, and making sure they are happy with their purchases. Future offers a wide variety of copiers and printers with reasonable prices but no payment facilities. They do no have maintenance service either. But you can buy original Xerox toner – albeit at a slightly higher price than normal. Client satisfaction rate stands at a respectable 77%.
Contact: +20227364923, Website
Techno Office sells only products without any maintenance service available. The copiers are not as expensive as some other companies in this list. They are reasonably priced and high quality. Unfortunately Techno Office do not provide payment plans that will make the purchase easier for the buyer. They are able to deliver their products to remote areas outside Cairo which is a huge advantage for companies located outside of the capital. We were very impressed with their team. They were very friendly and full of knowledge. Overall, Techno Office has a client satisfaction rate of 67%.
Where: Nasr City
Contact: +20226701303, Facebook, Website
Now it’s your turn. Let us know if we’re missing any great suppliers of Xerox copiers, printers and machines in Egypt in the comments below. If you’ve had a particularly good or bad experience with any of the Xerox copier suppliers listed above, please let us know in the comments section. Want to get in touch with us? Just click here and drop us a message.